When equipment performance impacts production, you need support that understands the realities of the plant floor. Reichel & Drews provides hands-on maintenance and repair services to keep asphalt roofing and waterproofing equipment running reliably. From installation and alignment to emergency repairs and planned maintenance, our team supports your equipment throughout its lifecycle.
Designed for asphalt roofing and waterproofing manufacturers, our goal is to restore uptime quickly, improve reliability, and support safe operation.
Our service team supports the full equipment lifecycle—from installation and commissioning to troubleshooting, repairs, and modernization.
Alignment
Roofing material manufacturing doesn’t stop—and neither do we. We offer round-the-clock availability and emergency support to help keep critical equipment operating safely and efficiently for decades.
We support customers worldwide with OEM expertise, responsive troubleshooting, and access to parts and service resources.
For major service or maintenance initiatives, we can provide OEM-managed planning and supervision. This lets you leverage in-house maintenance teams or local contractors while benefiting from direct OEM oversight.
The result is that work is executed to engineering standards while maximizing cost efficiency and internal productivity.
Our field service representatives bring decades of hands-on experience with roofing and waterproofing production equipment. Because the service team works closely with engineering and manufacturing, issues are identified quickly, repairs are completed efficiently, and solutions are implemented with long-term reliability in mind.
To help us troubleshoot quickly and schedule the right resources, please include the following with your request:
We service asphalt roofing and waterproofing production equipment across the line. If you’re unsure whether a specific machine or subsystem is in scope, call and we’ll help triage.
Yes. For unexpected downtime or urgent issues, use our 24-hour service line so we can assess the situation and recommend immediate next steps.
Yes. We can help plan and execute work during scheduled outages, turnarounds, or commissioning activities—often reducing overall downtime by preparing scope, parts, and resources in advance.
Sharing the basics—equipment/line details, symptoms or alarms, when the issue started, and recent changes—helps us troubleshoot faster and bring the right parts and expertise if an on-site visit is needed.
Often, yes. When conditions allow, we’ll start with phone/remote troubleshooting to narrow the issue and reduce time on site.
For larger initiatives, we can provide OEM-managed planning and supervision while you leverage in-house maintenance teams or local contractors—helping ensure work is executed to engineering standards.
We coordinate requirements during scheduling. Sharing your site safety and access constraints up front helps us plan appropriately and minimize delays when arriving on site.
Planned service or upcoming shutdown? Contact our Service Team to schedule support and share the details listed above so we can prepare the right resources.
Urgent issue or unexpected downtime? Call our 24-hour service line: 630-274-0612